Shipping Policy
ALL ORDERS NEED UP TO 60 BUSINESS DAYS TO MAKE, ASSEMBLE & SHIP YOUR BAJINN.
No matter where you are located (almost anywhere), You can get Bajinn! We offer international shipping on Bajinn and the variety of accessories. All orders will need 30 business days to process.
Orders will be shipped to the address you entered during checkout and may take 7-14 days to arrive once shipped.
How do I cancel my order?
If you have placed an order but would like to cancel, you must contact us by email as soon as possible. Be sure to have your order/reference number on hand.
Under distance selling regulations if you change your mind about an order and want to cancel it, you can do so up to the point before it is dispatched to the carrier service. To cancel an order, please contact info@bajinn.com
If we processed your order and made arrangements for it to be shipped by the time you contact us, we won't be able to stop it from being delivered, but you can return the order to us within 30 days. Please note shipping fees will not be refunded.
My product already shipped before I could cancel, how do I return the product to you?
Once you have contacted us to cancel your order, you will be given instructions on how to return the product to us. No items shall be returned without prior contact with Bajinn customer service representatives as stated above, and without authorization to return an item. Items returned without prior authorization may not be refunded.
The costs of returning unwanted purchases to us are the responsibility of the customer. This also applies to orders canceled after the point of our acceptance/dispatch of the order.
Any purchases that have been used, are not in a resalable condition, or are not returned with the original packaging will not be refunded. The shipping cost of returning any product is the responsibility of the customer.
To return an item, please contact us at Suppport@bajinn.com